Parcel service
Our parcel service shipments generally leave our warehouse CO2-compensated with the GoGreen service via DHL. Once it arrives to Canada, it will be delivered via Canada Post.
The parcel service delivery times stated below are approximate and may vary depending on the country of delivery.
You can find out more in your order confirmation or via the tracking links in our confirmation emails.
DE
approx. 1-2 business days
EU
approx. 2-4 business days
GB
approx. 3-4 business days
US & CA
approx. 5-10 business days
Zonal 1+2
approx. 5-10 business days
Express parcel service
Parcel service shipments that need to arrive faster can be sent by DHL Express for an additional charge.
Express parcel service shipments are currently only possible within Germany. The delivery times depend on when the order is received.
Details can be found below and in your order confirmation or via the tracking links in our confirmation emails.
Monday - Thursday
Until 2.00 p.m. -> delivery on the next working day,
after 2.00 p.m. -> on the working day after next.
Friday
Until 10.30 a.m. -> Delivery on the next working day,
after 10.30 a.m. -> on the working day after next.
Saturday - Sunday
Delivery on the working day after next.
Freight shipment
Products marked with the forwarding agent symbol in the store are shipped by forwarding agent.
The forwarding agent delivery times stated below are approximate values and may vary depending on the country of delivery.
You can find out more in your order confirmation or via the tracking links in our confirmation emails.
DE
approx. 1-2 business days
EU
approx. 3-5 business days
GB
approx. 3-5 business days
US & CA
approx. 5-7 business days
Zonal 1+2
approx. 5-7 business days