Holiday & Inventory Notice
During our annual inventory and the Christmas holidays
between 22 Dec 2025 – 2 Jan 2026, processing of your orders and inquiries may
take a little longer than usual. We will be back to normal operations on 5 Jan 2026.
Thank you for your patience and understanding, and we wish you a wonderful
holiday season!
Your message
Headquarter
Neuland GmbH & Co. KG
Am Kreuzacker 7
36124 Eichenzell
Germany
You will reach us during our opening hours as follows (except national holidays):
Sales & Customer Support (Germany):
Monday to Thursday from 8.00 to 16.00 (CET)
Friday from 8.00 to 14.00 (CET)
Phone: +49 6659 / 88-0
Fax: +49 6659 / 88-188
Contact:support-de@neuland.com
For your order: bestellung@neuland.com
International
Sales & Customer Support (international):
Monday to Thursday from 8.00 to 16.00 (CET)
Friday from 8.00 to 14.00 (CET)
Phone: +49 6659 / 88-99
Fax: +49 6659 / 88-499
E-Mail: support-in@neuland.com
North America
Sales & Customer Support – North America as follows:
Monday to Friday
from 8am to 4pm (MST) – except national holidays.
Contact person: Ms. Josie Chan
Phone: +1-888-713-2333
Email: support-na@neuland.com
No stock and pick up possibility.
Our Partner Shops
Neuland AG
Buonaserstrasse 30
CH-6343 Rotkreuz
Onlineshop:
https://neuland.ch/
Trading time:
Monday to Friday from 8.00 to 12.00 (CET)
and 13.00 to 17.00 (CET)
Phone/Fax:
Phone: +41 41 767 21 41
Fax: +41 41 767 21 45
Contact: info@neuland.ch
Neuland & Co.GmbH
Valentingasse 20
A-1230 Wien
Onlineshop:
https://www.neuland.at/
Trading time:
Monday to Friday from 8.30 to 16.00 (CET)
Phone/Fax:
Phone: +43 1 889 84 51
Fax: +43 1 889 84 51-99
Contact: moderation@neuland.at
Discover
Neuland via GoogleMaps
You would like to experience your favorite products live or pick-up your ordered goods at Neuland Headquarter? We would love to welcome you.
Please download our route map or use the Google-Maps link.
See you soon!
Your virtual walk through the Neuland Playground
You can experience our Playground in many different ways - e.g. when you take part in a workshop, when you hold an event yourself and, of course, when you meet someone from our sales team and want to see and try out our products live and in color.
You can also explore all aspects of the Neuland Playground online right here. It's really easy, with a tour via Google 360 degrees. We look forward to seeing you.

